OpenScape Business X1, X3, X5 or X8 are "All-In-One" HW platforms with onboard IP access and support for up to 500 subscribers with IP, digital (UP0E), ISDN (BRI), analog (a/b), cordless (DECT) devices. UC Smart application is fully embedded. Connection to public WAN is done via SIP (LAN), ISDN (BRI and PRI) or analog trunks.
UC Booster Platforms
Two UC Booster options are available for OpenScape Business X3/X5 or X8:
OpenScape Business UC Booster Card is a Plug-In module for OpenScape Busness X3,X5 and X8. It is required for the UC Suite solution up to 150 UC users
OpenScape Business UC Booster Server is required for OpenScape Business X3/X5/X8 in case of of more than 150 UC users. The UC Booster Server is based on Linux (Novell SLES) and can be operated either on a server HW directly or in vitualized environment using VMware vSphere.
By using the UC Booster options the X3R, X5R and X8 models also can be enhanced with the following functions:
OpenStage Gate View with up to two cameras, Open Directory Service, CSTA interface for connecting external applications
OpenScape Business S is the server-based "All-In-One" telefony and UC platform, which supports up to 500 IP subscribers and IP (SIP) connection to the public network (WAN). It is designed for Linux (Novell SLES) operating system and can be operated either on a physical or on virtual machines with VMware vSphere. OpenScape Business S can be networked with OpenScape Business X1, X3, X5 or X8 as gateway for ISDN or anlog trunks or TDM / analog devices.
OpenScape Business combines the best of the HiPath 3000 and OpenScape Office in a unified software solution architecture based on modern and innovative communication technologies. All-In-One Unified Communication solution for small and medium enterprises | Integrated voice services | Presence management (presence status) | Drag and Drop Conference | Visual voicemail | Instant Messaging (IM) | Mobility
Directory access with database connection | Fax support | Integration into business processes etc.
Multichannel Contact Center | Integration of OpenScape Web Collaboration | Multiple Sites support | Unified solution architecture Scalable and flexible HW / SW and licensing | Easy to handle migration from HiPath 3000 to OpenScape Business | System box and almost all existing devices can be reused only the motherboard and the SW has to be replaced.
Making calls: Setting up a connection, e.g., via speed dialing or directories | Call Signaling, Calling Line ID: CLIP, CLIR, COLP und COLR. | Functions during the call: Holding, redirecting and transferring calls | Controlling availability: Call forwarding and call forwarding - no answer
Conferencing: Different types of application-controlled and phone-controlled conferences | Optimizing communication: Handling calls more efficiently and sending texts to internal subscribers | Easy Operation: Resetting activated features, Direct Inward System Access (DISA) and multilingual text output | Working in a team (groups): Multiple subscribers and phones can be reached under one station number | UCD (Uniform Call Distribution): Uniform distribution of incoming calls to a group of subscribers (UCD group). | Emergency Calls: Hotline/Hotline after timeout or an emergency service
Supported phones and devices
OpenStage phones (IP/HFA, SIP and T)
OpenStage 5, 10 T, 15,15 T, 20, 20 E, 20 G, 20 T, 40, 40 G, 40 T, 60, 60 G, 60 T, 80 G, 80 T
OpenScape Desk Phone (SIP)
OpenScape Desk Phone IP 35G and OpenScape Desk Phone IP 55G
OpenStage Key Modules
OpenStage Key Module 40, 60 and 80 for OpenStage 40 and 60
OpenStage Key Module 15 only for OpenStage 15
OpenStage Busy Lamp Field 40 only for OpenStage 40
Cordless CMI/DECT - IP/DECT telephones
OpenStage S4 professional; OpenStage SL4 professional; OpenStage M3
PC Clients (HFA, SIP)
OpenScape Personal Edition (including Video support for SIP)
SIP phones (UC Suite) / AP adapter
SIP phones with RFC 3725 support.
Mediatrix 4102S (for connecting 2 Analog phones or G.3 FAX devices)
WLAN phones OpenStage WL3
Analog and ISDN phones Analog (a/b) phones
Digital (S0) ISDN phones
OpenScape Business provides two alternativ flavours of Unified Communications, depending on the needs:
UC Smart SW is fully embedded within the OpenScape Business SW running on the motherboard of OpenScape Business X3/X5 and X8. It comprises the Unified Communications and Collaborations features of the HiPath 3000 WebServices.
Presence incl. status based announcements | Favorites incl. Call Status | Visual VoiceMail Control | CTI incl. Ad Hoc Conferencing | Directory Access | Chat | Call Journals incl. Reminder | The UC Smart solution offers several UC clients: myPortal Smart | myPortal to go | my Portal for Mobile
UC Suite provides the Unified Communications and Collaborations solution known from OpenScape Office LX/MX/HX. UC suite comprises extensive functions for such as presence management (Presence status), drag and drop conferencing, visual voicemail (Voicemail), multichannel contact center, IM (Instant Messaging IM), Mobility, directory access with database connection, fax, integration into Business processes and the connection of OpenScape Web Collaboration.
Operation of UC Suite requires the "UC Booster Card", which is plugged on the motherbord of OpenScape Business. As an alternative, in case of extended number of Unified Communications users, an external "UC Booster Server" has to be connected to Open Scape Business.
The UC Suite solution offers several Unified Communbications clients:
myPortal for Desktop | myPortal for Outlook as Add On for Microsoft Outlook | myPortal for Mobile | myPortal for Tablet | myPortal to go
Mobility options for mobile employees
OpenScape Business offers embedded mobility services and solutions for any enterprise. These comprise:
Integration of smartphones of mobile workers | Support of cordless and WLAN telephones within the office | DeskSharing solutuon
Teleworking solution |
OpenScape Business Mobility provides features like:
SmartPhone and tablet PC integation into UC solution | One Number Service regardless of location and used device | Dual mode telephony (UMTS / WLAN) support at public hotspots | Mobile Logon | CallMe function | VPN support